Publishing

Every event in Mercleo Events has a status that controls who can see it and whether it accepts registrations. New events start as Draft. Publishing moves the event to live status and makes the public registration page reachable.

The four event statuses

• Draft — visible only to your workspace team. The public registration page returns a not-found error to anyone outside your workspace. Registrations are not accepted. New events start here.
• Published — live. The public registration page is reachable, and the event accepts registrations within its sales windows and capacity limits.
• Completed — the event has finished. Read-only for editing core details; you can still manage attendees, refunds, and reports.
• Cancelled — the event has been called off. The registration page is offline and no new tickets are sold. Existing registrations remain in your records for refund handling.

Publishing an event

Open the event, switch to the Setup tab, and find the Status card in the General section. Change the status from Draft to Published. The change takes effect immediately.

From the moment you publish, anyone with your event's URL can reach the registration page. If you've configured a public microsite, it appears in your workspace's listings as well.

Before you publish

Mercleo Events does not enforce a pre-publish checklist, but the following are usually worth confirming:

• Event dates, timezone, and venue are accurate on the Setup tab.
• At least one ticket type exists, with the correct price and capacity.
• If you are selling paid tickets, Stripe is connected at the account level.
• Custom registration questions, attestations, and confirmation email content reflect what you actually want attendees to see.

Previewing a draft

While the event is in Draft, you can preview the public registration page at /{slug}/preview. The preview is reachable only by signed-in members of your workspace, so it is safe to share with the rest of your team for review before publishing.

Unpublishing

An event can be moved back from Published to Draft at any time. The public registration page goes offline immediately. Existing registrations and issued tickets are not affected — attendees keep their tickets, their confirmation emails remain valid, and their QR codes still scan at check-in.

Cancelling an event

Cancelling an event sets a permanent end state. The public registration page goes offline, new sales stop, and the event shows a cancelled state to existing attendees in their portal. Existing registrations remain in your records — cancellation does not automatically refund anyone. Issue refunds through Stripe individually or in bulk from the Registrations tab.