Capacity monitoring

Mercleo Events surfaces capacity and attendance data in two places: the Overview tab of the event dashboard for registration-time planning, and the Cockpit's Dashboard module for live, day-of monitoring.

Overview tab counts

The Overview tab shows three capacity-related stats:

• Checked in — the count of attendees checked in today, expressed as a number and percentage of total confirmed tickets (e.g., 142 / 300, 47%).
• Capacity filled — confirmed registrations as a percentage of the event's capacity ceiling. Displays "—" when no capacity is set on the event.
• Registration breakdown bar — a visual bar showing confirmed registrations, cancelled registrations, and remaining capacity headroom.

Cockpit Dashboard live tiles

On the day of your event, open the Cockpit's Dashboard module (?module=now) for real-time counts driven by Supabase Realtime. Four tiles update as events occur:

• Checked in today — cumulative check-in count for the day, shown with the total confirmed ticket count.
• Arrival rate — check-ins per minute, averaged over the last five minutes.
• Still expected — total confirmed tickets minus checked-in count.
• Inbox unread — unread walk-in or queue messages; the tile is highlighted when the count is above zero.

Multi-day capacity scoping

For multi-day events, the Cockpit scopes all capacity tiles to the day index you have selected. Ticket types with a day_indices array only contribute to the counts for the days they are valid. A VIP day-one ticket, for example, does not appear in the Still expected count on day two.

Switch the active day in the Cockpit day-selector to see counts scoped to that day only.

Arrival rate approximation

The arrival rate tile is approximated client-side after page load. Each check-in event received by the browser increments a local counter by 0.2; the counter is then averaged over the five-minute window. Under sustained arrival bursts the displayed figure can drift from the true rate.